The Quest Rotorua places guests in the heart of the geothermal area of the city. Guests will find the Whakarewarewa Geothermal Resort within a short walking distance. Other Rotorua attractions are also within easy reach of the hotel. The Quest Rotorua is located only a short distance from the local airport. Public transportation stops can be found throughout the city, offering travelers easy access to both the airport and the many Rotorua points of interest.

Each of the guestrooms at the Quest Rotorua offers a spacious interior and fine furnishings. All apartments include a full kitchen, a bedroom, and wireless Internet access. Each room also includes a private bathroom as well as LCD cable television, telephones, DVD players, and desks.

The Quest Rotorua offers easy access to shopping and dining options. The hotel offers a wide selection of onsite amenities, including a pool, two spas, and a sauna. The hotel also offers landscaped gardens that surround a communal barbecue area.